the sound of silence
Feb. 17th, 2015 11:43 amOur phone service went out last night. So no DSL, so no Internet.
Our phone line gets to us from a pole out by the railroad tracks and just kind of hangs in space surrounded by tree branches all the way to our back wall, so it's not a huge shock that something would eventually take it out. (Probably more of a shock that it didn't happen during one of the ice storms, to be honest.)
The problem is going to be getting it fixed. The company we buy our service from rents the infrastructure from Bell. And Bell doesn't have a huge incentive to provide timely service to homes that do business with a direct competitor.
So assuming that it is in fact the physical phone lines that will require the repair work, I'm putting $10 on our Internet being out for a week starting today. I will be very happy to be wrong, but one of the reasons we don't deal with Bell in the first place is because my experience with them has frequently been that they are giant dickwads.
Our phone line gets to us from a pole out by the railroad tracks and just kind of hangs in space surrounded by tree branches all the way to our back wall, so it's not a huge shock that something would eventually take it out. (Probably more of a shock that it didn't happen during one of the ice storms, to be honest.)
The problem is going to be getting it fixed. The company we buy our service from rents the infrastructure from Bell. And Bell doesn't have a huge incentive to provide timely service to homes that do business with a direct competitor.
So assuming that it is in fact the physical phone lines that will require the repair work, I'm putting $10 on our Internet being out for a week starting today. I will be very happy to be wrong, but one of the reasons we don't deal with Bell in the first place is because my experience with them has frequently been that they are giant dickwads.
(no subject)
Date: 2015-02-17 05:33 pm (UTC)(no subject)
Date: 2015-02-18 12:39 pm (UTC)I am also shocked your phone is on hung wires.
Also, you don't have a Universal Service Obligation?
Jesus. Kick Harper out and get on that.